Frequently asked questions

Orders are packed in 1–2 business days. After that, standard international delivery takes 7–15 business days and express takes 3–6 business days. Every parcel ships tracked, and we email your tracking link the moment it leaves our vault.

We ship worldwide, including North America, Europe, Asia-Pacific and the Middle East. If you can select your country at checkout, we ship there. For destinations not listed, email zhhnk123@163.com and we'll arrange a quote.

Import duties, taxes and VAT charged by your customs authority are the recipient's responsibility and are not included in the product price or shipping fee. We declare all orders accurately at their true value — we can't mark parcels as gifts or under-declare them.

Standard worldwide shipping is free on orders over $99, otherwise a flat rate applies. Express shipping is available as an upgrade at checkout. The exact cost is always shown in your order summary before you pay.

We accept PayPal, and invoice / bank transfer for wholesale or larger orders. All payments are handled by our payment providers — we never see your full card or bank credentials.

The currency switcher shows estimated prices in USD, EUR, GBP, CAD and AUD for convenience. Checkout is always settled in USD. Your bank may apply its own exchange rate on non-USD cards.

Yes. The entire site runs over HTTPS with 256-bit TLS, and payments are processed by PCI-DSS-compliant providers. We never see or store full card details.

Always. Every sealed display is weight-checked and inspected for resealing, and every box is sourced directly from authorised distributors in Japan. If it doesn't pass our check, it doesn't get listed.

Yes — we sell factory-sealed product only. Every booster box, display and collection arrives in its original manufacturer wrap and is never opened, searched or weighed by us.

Yes — the product photographed is the product you receive, unless a listing is marked as a stock image. As sealed product is sold by the sealed unit, artwork may vary slightly between printings.

Unopened sealed product in its original condition can be returned within 14 days of delivery. See our Shipping & Returns page for the full policy and how to start a return.

Email us a photo of the parcel and the item within 48 hours of delivery, and we'll replace it or refund you. Every order is packed to survive transit and insured where express is chosen.

Yes — sourcing is one of our favourite things. Send the card, set and condition you're after via our contact form and we'll hunt it down and quote you.